This article provides information on how to manage and maintain an accurate Install Base for your Juniper Networks products. Maintaining an accurate Install Base will ensure that our Self-Service Tools such as MyJuniper reflect your product details correctly. It will also enable Juniper to stock accurate spares inventory allowing us to meet delivery SLA in the event of any RMA requests. Important Note: Juniper Networks auto registers newly purchased products based on the end customer information provided at the point of sale. Providing accurate end customer name and address details to Juniper at the point of sale is paramount to ensuring accurate product registration from the outset. Accuracy of install base location and system configuration remains the sole responsibility of the Partner or customer. Juniper Networks will not be held accountable for RMA hardware delivery delays on products which do not have an accurate install base record. The Juniper Partner or End User is required to validate accuracy and submit a request to update the install base records if there is any add, change or move to a products install base information.
Juniper License Registration Texas
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Juniper License Registration Form
RMA Note:
Juniper Show License
No action is needed to register or activate support on an RMA replacement device. Juniper will automatically transfer the registration details from your defective product to the replacement. Validation of Install Base accuracy is once again advised to ensure our records are maintained accurately.